+62 21 7507050 info@hotelkristal.co.id

KRISTAL PRIVILEGE CLUB

  • Earn points towards Reward Night by joining Kristal Privilege Club only for IDR 2.000.000nett (Platinum Member).
  • Direct message to our team member, please WhatsApp: 0813-1678-9904
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  • For further information about benefit KPC, please click here or sent email to kpc@hotelkristal.co.id.

KRISTAL HOTEL JAKARTA

Our Food & Beverage Outlet

ORCHID RESTAURANT

Orchid Restaurant is the perfect venue for breakfast meetings, business lunches, or dinners. Savor our superb range of international cuisine from Western, Asian, and Indonesian favorites.

Opens daily from 06.00 AM to 10.00 PM and keep following the healthy protocol regulation.

THE DELLI

A casual hangout place to spend time with your family or friends. Offering a fantastic range of freshly baked bread, cakes, and pastries as well as sandwiches or salads to dine in or take away

Open daily and keep following the healthy protocol regulation.

SATU LAGI BAR

Chill out with your friends for a drink or two. Enjoy the excellent variety of steaks and other mouth-watering daily specials. Entertaining you every Wednesday to Friday nights, also Saturday on every two weeks with acoustic local bands. Watch live sports on our large plasma TV ranging from Premier League to Six Nations Rugby to Cricket and Golf. Or have a game of pool in our railway carriage.

KRISTAL HOTEL JAKARTA

Our Facilities

POOL

Refresh your day by swimming in our outdoor swimming pool or unwind in the sun loungers set amidst the tropical greenery.

  • Open daily and keep following the healthy protocol regulation.
  • Weekday (Monday – Friday) from 07.00 AM to 06.00 PM.
  • Weekend (Saturday & Sunday) & Public Holiday from 07.00 AM to 06.00 PM.

FITNESS & SPA

Work out your body at our Fitness Centre and Spa. Whether you choose to relax with a really good massage or get your heart pumping at the gym, say hello to a healthy & stress-free mind!

FITNESS CENTER, Open daily only for in-house guests and keep following the healthy protocol regulation.

  • Weekend & Weekday : 07.00 AM to 07.00 PM
  • Public Holiday : 07.00 AM to 07.00 PM.

For more detailed information and reservation, please contact us at The Deli Cake Shop – Lobby Tower 2 or call ext.40

TENNIS & BASKETBALL

Enjoy a game of tennis / basketball at our outdoor court. Chargeable for tennis racquets and balls are available.

  • Open daily by reservation from 07.00 AM to 08.00 PM, closed at 06.00 PM to 07.00 PM
  • Lighting charge IDR 25,000 net/hour for reservations after 07.00 PM

For more detailed information and reservation, please contact us at Front Office – Lobby Tower 1

Kristal Hotel Jakarta

Guest Services & Information

Airport Shutle

Please contact Reception for further details and to look your transportation


Antar Jemput Airport

Untuk antar jemput Airport atau keperluan kendaraan, hubungi resepsionis.


ATM

Automated Teller Machine (Panin Bank) is available at Tower III whish is open 24 hours


Anjungan Tunai Mandiri

Mesin ATM 24 Jam (Panin Bank) tersedia di Tower III. ATM lainnya di supermarket HERO dan SPBU Pertamina yang terletak di samping Hotel.


Medical Assistance

If medical assistance is required, please contact Operator immediately.


Pelayanan Medis

Bila anda memerlukan pelayanan medis. Silahkan menghubungi Operator.


Dry Cleaning And Laundry

Daily collection before 10.00 am will be returned before 8.00 am the same day


Layanan Binatu

Pengambilan pakaian kotor sebelum 10.00 dan akan diantar kembali sebelum pukul 20.00 pada hari yang sama


Double Lock System

The double lock system can be requested by the guest at any time.


Double Lock System

Kunci pintu utama setiap kamar Hotel dapat dikunci dengan Double Lock System.


Electricity

The electric voltage is 220 volts, 50Hz for AC. For special plugs, please contact Housekeeping. The hotel is not responsible for any damage and/or data lost from the result of power fluctuations.


Arus Listrik

Tegangan listrik adalah 220 volts, 50Hz for AC. Untuk stopkontak khusus, silahkan menghubungi Housekeeping. Kami tidak bertanggung jawab atas kerusakan dan/atau hilangnya data yang disebabkan dengan turun-naiknya tegangan listrik.


Emergency

In case of emergency, please call the Telephone Operator. Also refer to the fire and safety instructions on the guest directory and the fire evacuation map on the back of your room door to locate the emergency exit. In an Emergency, only use the stairs at each end of Corridor. Do not use Elevator!


Keadaan Darurat

Dalam keadaan darurat, hubungi Operator Telepon. Ikuti petunjuk kebakaran dan keamanan dalam petunjuk tamu serta denah evakuasi kebakaran di belakang pintu kamar untuk mengetahui pintu keluar darurat menuju tangga darurat. Dalam keadaan darurat gunakan tangga yang ada di ujung kordior.

Jangan menggunakan lift!


Kitchen Accessories

Kitchen accessories can be found in the cupboards of the kitchenette in two & three bedroom suite. Additional accessories may be provided if avaiabe, please contact Housekeeping


Alat Alat Dapur

Alat-alat dapur tersedia di lemari dapur anda pada tipe dua dan tiga bedroom suites. Alat dapur tambahan dapat diberikan berdasarkan ketersidiaan. Silahkan menghubungi Housekeeping


Safe Deposit Box

Available in each room in the wardrobe of the Master Bedroom. Please use for all your valuables. Any problems please contact the Duty Manager. The Hotel will not be held responsible for any valuables left in the room


Kotak Penyimpanan Barang Berharga

Tersedia di setiap kamar di dalam lemari pakaian kamar utama. Silahkan gunakan untuk menyimpan barang berharga anda. Jika anda menghadapi masalah silahkan hubungi Duty Manager. Pihak Hotel tidak bertanggung jawab atas kehilangan barang-barang berharga yang ditinggal


Security

The Hotel provides 24 hours security. For security reason, please use the safety chain and peep hole on the door before you open teh door to any visitors. If the visitor is unknown to you, call the Duty Manager immediately


Keamanan

Hotel menyediakan pengamanan seama 24 jam sehari. Untuk alasan keamanan, harap sealu menggunakan Grendel pengaman dan intiplah dari lubang di pintu sebelum anda membukakan pintu. Bilat amu tersebut tidak dikenal, segera hubungi Duty Manager.


Kristal Hotel Jakarta

Emergency Procedure

In Case Of Fire

1. Do not Panic & Stay Calm.

2. Activate the fire alarm at the end of the hallway and break glass marked “Break Glass Here”.

3. Emergency Call 777, mention your name, the location of the smoke or fire and explain the situation.

4. Do not use the elevator, use the fire exit stairs and proceed to the Assembly Point.


Jika Terjadi Kebakaran

1. Jangan panik dan tetaplah tenang

2. Aktifkan alarm kebakaran di ujung Lorong dan pecahkan kaca bertanda “Break Glass Here”.

3. Panggilan Darurat 777, sebutkan nama anda, lokasi asap / api dan situasinya.

4. Jangan menggunakan lift, gunakanlah tangga darurat kebakaran dan melanjutkan ke titik kumpul.


If You Hear a Continous Alarm Signal

1. Stay Calm

2. Listen carefully to the public announcement and follow the instructions given.

3. If the fire can not be controlled, shut all doors and immediately leave the area via the nearest emergency staircase. Do not use the elevator


Jika Mendengar Alarm Terus Menerus

1. Tetaplah tenang

2. Dengarkan baik-baik pengumuman yang disampaikan melalui pengeras suara dan ikuti petunjuk yang diberikan.

3. Jika kebakaran tidak dapat dikuasai, tutup semua pintu dan segera tinggalkan tempat tersebut melalui tangga darurat terdekat. Jangan menggunakan lift.


During an Earthquake

1. Do not leave the building

2. Lie on the floor, beside the bed or a solid object.

3. Stay away from windows or glass doors.


Pada Saat Terjadi Gempa Bumi

1. Jangan meninggalkan Gedung

2. Berbaring di lantai, berlindunglah disamping tempat tidur, disamping sofa atau dekat pilar / dinding yang kuat.

3. Menjauhah dari jendela atau pintu kaca.


Evacuation General Guidance

1. Do not panic and stay calm

2. Do not use the lift

3. Do not run, but walk quickly down the stairs at the nearest emergency exit.

4. Do not use high heels

5. Provide the necessary assistance for the disabled, the elderly, pregnant woman and children.

6. Do not go back to pick up personal belongings left behind.

7. Staff and Guests who were evacuated have to assembled at the point of evacuation.

8. Do not re-enter the building until permission is given by the management and Fire Chief.


Petunjuk Umum Evakuasi

1. Jangan panik dan tetap tenang.

2. Jangan menggunakan lift.

3. Jangan berlari, namun berjalanlah dengan cepat menuruni tangga pintu darurat terdekat.

4. Jangan menggunakan sepatu hak tinggi.

5. Memberikan bantuan yang diperlukan bagi penderita cacat, manula, Wanita hamil dan anak-anak.

6. Jangan kembai untuk mengambil harta milik pribadi yang tertinggal.

7. Staf dan Tamu yang telah di evakuasi harus berkumpul di titik evakuasi.

8. Jangan memasuki gedung Kembali sampai diberikan ijin oleh Manajemen dan Kepala Dinas Kebakaran.